FAQ

Frequently Asked Questions

Everything about our KVM VPS, hourly billing, 10Gbps bandwidth, streaming and dedicated servers — in one place.

General

What hosting services does X-ZoneServers offer?
X-ZoneServers provides KVM VPS hosting with monthly or hourly billing, streaming VPS on 10Gbps ports, bare-metal dedicated servers, and game server hosting. All services include DDoS protection and a 99.9% uptime SLA across 12 datacenter locations in Europe and North America.
What is KVM virtualization?
KVM (Kernel-based Virtual Machine) is a Linux kernel virtualization technology providing full hardware isolation between virtual machines. X-ZoneServers VPS resources (CPU, RAM, storage) are dedicated and not shared across tenants.
What datacenter locations do you offer?
X-ZoneServers operates in 12 datacenter cities across Europe and North America, including Frankfurt, Amsterdam, Paris, Bucharest, and Ashburn. Locations are selected for low-latency connectivity to major European and US population centers.
How fast can my server be deployed?
VPS instances are provisioned in under 60 seconds after payment confirmation. Dedicated servers are typically deployed within one hour, with full OS install and network configuration applied automatically.
What payment methods do you accept?
X-ZoneServers accepts credit and debit cards, PayPal, cryptocurrency (Bitcoin, Ethereum, and other major coins), and bank transfers. All payments are processed securely, and servers are deployed immediately upon payment confirmation.

Shared VPS

How does hourly billing work?
X-ZoneServers hourly VPS is billed in 1-hour increments based on actual runtime, starting at €0.0056 per hour. Servers can be deployed instantly and destroyed at any time, with no minimum commitment.
What happens if I keep my VPS running all month?
Hourly billing is capped at the monthly rate shown in each plan, so a VPS running 24/7 never costs more than the listed monthly price. Customers always pay the lower of accumulated hourly charges or the monthly cap.
Can I scale my VPS up or down?
Hourly VPS plans can be upgraded or downgraded at any time, with changes taking effect immediately and billing adjusting to the new hourly rate. This allows resource scaling without contract lock-in.
What operating systems are supported?
X-ZoneServers VPS supports major Linux distributions including Ubuntu, Debian, CentOS, AlmaLinux, and Rocky Linux. Custom OS installations can be arranged on request, with full root access included on every instance.
Is there a minimum billing period?
Minimum billing increment is 1 hour, with no long-term commitments or contracts. VPS instances can be created and destroyed on demand, with charges based only on hours actually used.
What kind of support do you provide?
X-ZoneServers provides 24/7 technical support for all hourly VPS customers via ticket and email. Server setup, basic configuration, and troubleshooting are included; managed services are available for hands-off operation.

Hourly VPS

How does hourly VPS billing work?
You pay a fixed rate for every hour your server exists — from €0.0056/hr on the Nano plan. Charges are metered continuously against your account balance, and there is no minimum commitment: keep a server for two hours, pay for two hours.
What happens if I keep the server all month?
Hourly charges are automatically capped at the plan's monthly price. Once the cap is reached, the rest of the month is free — running an hourly server 24/7 never costs more than the flat monthly rate.
Does a stopped server still cost money?
Yes. A stopped server still reserves its RAM, CPU, storage, and IP address, so it continues to bill hourly. To stop billing completely, destroy the server — you can always deploy a fresh one in about 60 seconds.
How fast can I deploy and destroy servers?
Deployment takes about 60 seconds; destruction is immediate. You can automate both through the client area, which makes hourly VPS practical for CI pipelines and scheduled batch workloads.
Which plans and locations support hourly billing?
All six KVM VPS plans — from 2 GB Nano to 32 GB Business — support hourly billing in every one of our 12 EU and US locations. The hardware is identical to monthly plans: NVMe storage and 1 Gbps unmetered networking.
Can I get a dedicated server with hourly billing?
Dedicated servers are billed monthly because each one is provisioned bare-metal for a single customer. If you need short-lived capacity, the 32 GB Business VPS on hourly billing is the closest equivalent — dedicated resources, pay-as-you-go.

10Gbps VPS

Is the bandwidth really unmetered?
Yes — there is no monthly traffic counter and no overage billing on any 10Gbps VPS plan. You pay the flat monthly price regardless of how many terabytes you transfer.
Do I get the full 10 Gbps all the time?
The port is 10 Gbps and bursts use it fully. Sustained throughput is shared fairly per plan tier — realistic estimates (from ~1-2 Gbps to ~5-6 Gbps) are printed on every plan so you can size honestly. For a guaranteed dedicated 10 Gbps line, choose a dedicated server.
What's the difference between this and the Streaming VPS?
Same 10 Gbps unmetered network, same hardware. The Streaming VPS page focuses on live-video workflows — RTMP ingest, HLS delivery, 24/7 restreaming with tools like Nginx-RTMP and SRS. If that's your workload, start there; for general high-bandwidth use, you're in the right place.
Which locations offer 10Gbps VPS?
All 12 EU and US locations, including Frankfurt, Amsterdam, Paris, Madrid, Warsaw, Sofia, Istanbul, and Ashburn. Deploy close to your users for the lowest latency.
Is DDoS protection included?
Yes, every plan includes always-on DDoS protection at no extra cost. High-bandwidth servers attract attacks, so filtering is part of the platform rather than an upsell.
Can I upgrade between plans or to a dedicated server?
You can upgrade to a larger VPS plan at any time with a short resize reboot. If you outgrow shared 10 Gbps entirely, we'll help you migrate to a dedicated server with a guaranteed port.

Streaming VPS

Can I run OBS on a streaming VPS?
OBS is a desktop application, so the usual pattern is to run OBS on your local machine and push its RTMP output to the VPS, which relays or repackages it. For fully headless setups, FFmpeg or Nginx-RTMP replaces OBS on the server. You can also install a Linux desktop environment and run OBS over VNC, but headless FFmpeg is far more efficient.
How many viewers can a streaming VPS handle?
Capacity equals throughput divided by stream bitrate. Each plan lists a minimum sustained throughput on its 10 Gbps port: the Starter plan's 1 Gbps sustains roughly 165 concurrent viewers of a 6 Mbps 1080p stream served directly, while the Business plan's 5 Gbps sustains around 830. Restreaming through YouTube or Twitch offloads delivery entirely, so viewer count becomes effectively unlimited.
Are 24/7 unattended streams allowed?
Yes. Round-the-clock streams, restream relays, and looped broadcasts are expected use on these plans. Traffic is unmetered and there is no overage billing. The only requirement is that you hold the rights to the content you broadcast.
Can I restream to YouTube, Twitch, and Kick at the same time?
Yes. Push your encoder's single output to the VPS and fan it out with Nginx-RTMP push directives or FFmpeg. Each destination consumes one upstream copy — three 6 Mbps pushes total roughly 18 Mbps, far below even the smallest plan's sustained throughput.
Do I need a GPU for a streaming server?
Not for relaying, restreaming, or serving HLS — those workloads are network-bound and run on any plan. For live transcoding, CPU x264 covers it: about 4–6 vCPU cores per 1080p30 rung at the veryfast preset. X-ZoneServers streaming plans are CPU-only; if you need many simultaneous transcode ladders, choose a dedicated server.
Which streaming software can I install?
Anything that runs on Linux: Nginx-RTMP, MediaMTX, SRS, Owncast, datarhei Restreamer, Icecast, FFmpeg, and SRT tooling all work with full root access on Ubuntu, Debian, AlmaLinux, or Rocky Linux.

Dedicated Servers

What makes your dedicated servers different from competitors?
X-ZoneServers dedicated servers offer dual Xeon and AMD EPYC configurations with up to 200Gbps guaranteed bandwidth and enterprise NVMe storage. Direct operator-led support and DDoS protection are included on every server.
How quickly can dedicated servers be deployed?
Dedicated servers are typically deployed within 1 hour of order confirmation. Automated provisioning handles OS install, network configuration, and remote access setup before handover.
What level of customization is available for dedicated servers?
Dedicated server configurations cover CPU model, RAM (up to 1TB DDR5), storage type and capacity, bandwidth tier, and operating system. Custom hardware requests can be quoted on demand for specialized workloads.
Do you provide managed services for dedicated servers?
Managed services are available for dedicated servers, covering monitoring, security updates, backup management, and performance tuning. Customers can choose self-managed or fully managed at order time.
What kind of support is included with dedicated servers?
Every dedicated server includes 24/7 technical support via ticket and email, handled directly by experienced system administrators. No first-line outsourcing — issues route straight to engineers familiar with the network.
Are there any bandwidth limitations or overage charges?
Dedicated server plans include guaranteed bandwidth from 1Gbps up to 200Gbps with no overage charges within tier. Pricing is fixed monthly, with custom bandwidth packages available for higher commitments.