Getting Started

Control Panel Overview

Updated December 2025
9 min read
16.4K views

The X-ZoneServers Control Panel is your central hub for managing all aspects of your hosting services. From deploying new servers to managing billing and accessing support, this comprehensive guide will help you navigate every feature of your client portal efficiently.

1

Introduction to the Control Panel

The X-ZoneServers Control Panel provides intuitive access to all your hosting services and account management tools.

Accessing the Control Panel

2.

Enter your email address and password

3.

If 2FA is enabled, enter your 6-digit authentication code

4.

You'll be directed to your personalized dashboard

Pro Tip: Bookmark the control panel URL and enable "Remember Me" on trusted devices to speed up access. You can also install it as a PWA (Progressive Web App) for quick access from your desktop or mobile device.

Control Panel Features at a Glance

Service Management

Deploy, configure, and monitor your VPS and dedicated servers

Billing & Invoices

View invoices, manage payment methods, track usage

Support Center

Open tickets, live chat, knowledge base access

Real-Time Monitoring

CPU, RAM, bandwidth, and disk usage metrics

Security Controls

Firewall, DDoS protection, backup management

API Integration

Automate tasks with our comprehensive REST API

2

Dashboard Overview

Your dashboard provides a quick overview of your account status, active services, and important notifications.

Dashboard Sections

Quick Stats

At-a-glance view of your account:

  • Active Services: Number of running VPS/dedicated servers
  • Account Balance: Current credit balance
  • Open Tickets: Pending support requests
  • Next Invoice: Upcoming payment due date and amount

Service Status

Real-time status of all your services:

VPS-US-001 (New York) Online • CPU: 15%
VPS-EU-002 (Frankfurt) Online • CPU: 8%
VPS-ASIA-003 (Singapore) Restarting...

Usage Graphs

Interactive charts showing:

  • Bandwidth usage over time
  • Resource consumption trends
  • Cost projections
  • Historical performance data

Notifications

Important alerts and updates:

Maintenance scheduled: EU datacenter on Dec 10, 2-4 AM CET
Invoice #1234 paid successfully
VPS-US-001 approaching 80% disk usage

Quick Actions

One-click shortcuts to common tasks:

Dashboard Customization: Click the gear icon in the top-right of each dashboard widget to customize which information is displayed and rearrange sections to match your workflow.
3

Managing Your Services

The Services section is where you manage all your VPS, dedicated servers, and add-on services.

Service Management Features

Power Controls

  • • Start, stop, restart servers
  • • Force power off (emergency)
  • • Reboot into rescue mode
  • • View power state history

Console Access

  • • Browser-based VNC console
  • • Serial console access
  • • Full keyboard and mouse support
  • • Copy/paste functionality

OS Reinstall

  • • Choose from 50+ OS templates
  • • Ubuntu, Debian, CentOS, Windows
  • • Custom ISO uploads
  • • One-click application installs

Security

  • • Firewall rule management
  • • DDoS protection settings
  • • Backup configuration
  • • Snapshot management

Networking

  • • Additional IP addresses
  • • Reverse DNS (PTR) records
  • • Private networking
  • • Floating IPs

Scaling

  • • Upgrade CPU/RAM/Storage
  • • Downgrade plan (when eligible)
  • • Add block storage volumes
  • • Load balancer integration

Service Details Page

Click any service to access its detailed management page:

Primary IP: 192.0.2.100
Operating System: Ubuntu 22.04 LTS
Location: New York, USA
Plan: VPS Standard 4GB
Next Renewal: January 5, 2026
4

Billing & Payments

Manage all financial aspects of your account in the Billing section.

Billing Features

Invoices

  • View all past and upcoming invoices
  • Download PDF copies for accounting
  • Pay outstanding balances
  • Set up automatic payments

Payment Methods

  • Add credit/debit cards
  • Connect PayPal account
  • Set up cryptocurrency payments
  • Configure bank transfers
  • Set default payment method

Account Balance

  • View current credit balance
  • Add prepaid funds for discounts
  • Track credit usage history
  • Receive bonus credits on large deposits

Usage & Costs

  • Detailed cost breakdown by service
  • Bandwidth and resource usage reports
  • Projected monthly costs
  • Cost optimization recommendations
Save with Prepaid Credits: Add $100+ to your account balance and receive up to 10% bonus credits. Funds never expire and can be used for any service.

Auto-Renewal Settings

Configure how your services automatically renew:

Auto-renew services

Automatically pay invoices from account balance

Email reminders

Receive invoice notifications 7 days before due

5

Support & Tickets

Access multiple support channels directly from your control panel.

Support Options

Support Tickets

For technical issues and account questions

  • • Response time: < 1 hour
  • • 24/7 availability
  • • Attach screenshots/logs
  • • Track ticket history

Live Chat

For quick questions and general inquiries

  • • Instant connection
  • • Real-time assistance
  • • Available 24/7
  • • Chat history saved

Knowledge Base

Self-service tutorials and guides

  • • 150+ detailed articles
  • • Step-by-step tutorials
  • • Code examples included
  • • Searchable content

System Status

Real-time infrastructure monitoring

  • • All datacenter status
  • • Maintenance schedules
  • • Incident reports
  • • Subscribe to updates

Opening a Support Ticket

To get the fastest resolution:

  1. Choose the correct department (Technical, Billing, Sales)
  2. Select priority level (Low, Medium, High, Critical)
  3. Write a clear, descriptive subject line
  4. Include relevant details: server hostname, error messages, steps to reproduce
  5. Attach logs or screenshots if applicable
Response Times: Average first response in under 30 minutes for high-priority tickets. Most issues are resolved within 2-4 hours. Critical infrastructure issues receive immediate attention.
6

Account Settings

Customize your account preferences and security settings.

Settings Categories

Profile

  • Update name and contact information
  • Change email address (requires verification)
  • Add secondary contact email
  • Set preferred timezone and language

Security

  • Change password
  • Enable/disable two-factor authentication
  • Manage trusted devices
  • View login history and active sessions
  • Generate and manage API keys

Notifications

  • Email notification preferences
  • SMS alerts for critical events (optional)
  • Service status notifications
  • Marketing communications opt-in/out
  • Billing and payment alerts

Preferences

  • Default datacenter location
  • Preferred operating system
  • Dashboard layout customization
  • Dark/light theme (coming soon)
  • Date and number format
7

API Access

Automate tasks and integrate X-ZoneServers with your infrastructure using our RESTful API.

API Capabilities

Server Management

  • • Deploy new servers
  • • Power operations
  • • Resize resources
  • • Create snapshots

Monitoring

  • • Resource usage metrics
  • • Bandwidth statistics
  • • Service health checks
  • • Alert configuration

Networking

  • • Manage IP addresses
  • • Configure firewalls
  • • Set up load balancers
  • • DNS management

Billing

  • • Retrieve invoices
  • • Check account balance
  • • Usage reports
  • • Payment history

Generating API Keys

1. Go to Account Settings → API Access
2. Click "Generate New API Key"
3. Set key name and permissions
4. Copy the key (shown only once!)
5. Store securely in your application

Example API Request

curl -X GET "https://api.x-zoneservers.com/v1/servers" \
     -H "Authorization: Bearer YOUR_API_KEY" \
     -H "Content-Type: application/json"
API Documentation: View our complete API reference at X-ZoneServers API Docs with interactive examples and client libraries for Python, PHP, Node.js, and Go.
8

Pro Tips & Shortcuts

Power User Tips

Keyboard Shortcuts:

Press ? anywhere in the control panel to see available keyboard shortcuts. Use Ctrl+K to open quick search.

Direct Links:

Bookmark direct links to your most-used services. Each server has a unique URL you can save for instant access.

Custom Alerts:

Set up custom notification thresholds for CPU, RAM, and bandwidth. Get alerts via email or webhook before issues become critical.

Server Tags:

Add tags to servers (production, staging, development) to organize and filter your services. Tags are searchable and can be used in API requests.

Sub-accounts:

Create sub-accounts for team members with limited permissions. Perfect for developers who need server access without billing privileges.

Mobile App:

Install the control panel as a PWA on your phone for quick access to power controls and monitoring. Works offline for cached data.