Payment Methods Accepted
X-ZoneServers accepts multiple payment methods to make it convenient for customers worldwide to pay for hosting services.
Available Payment Methods
Credit/Debit Cards
Most popular and instant payment method
- Instant activation
- Auto-renewal available
- Secure processing via Stripe
- 3D Secure supported
PayPal
Secure payment with buyer protection
- Instant activation
- Subscription billing available
- Buyer protection included
- Available worldwide
Cryptocurrency
Anonymous payment option
- Anonymous transactions
- Low transaction fees
- Manual activation (1-3 confirmations)
- No refunds (blockchain limitation)
Bank Transfer
Direct bank transfers for large orders
- Ideal for large payments
- No payment processor fees
- 2-5 business days processing
- Minimum $500 order
How to Add Payment Method
Adding a Credit Card
-
1
Log into your X-ZoneServers client area
-
2
Navigate to Billing → Payment Methods
-
3
Click "Add Payment Method"
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4
Enter card details securely (processed by Stripe)
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5
Set as default for automatic renewals (optional)
PCI Compliant
Your card details are never stored on our servers. All payment processing is handled by PCI DSS Level 1 certified providers (Stripe).
Automatic Renewals
Keep your services running without interruption with automatic billing:
How Auto-Renewal Works
- 1. Set a default payment method
- 2. Enable auto-renewal for your services
- 3. We'll charge your card 7 days before service expires
- 4. You'll receive an email confirmation
- 5. Service continues without interruption
Benefits
- • Never worry about service expiration
- • Avoid late fees
- • Maintain continuous uptime
- • Manage all services easily
Control
- • Enable/disable anytime
- • Change payment method easily
- • Receive reminder emails
- • Cancel before renewal if needed
Managing Auto-Renewal
To enable/disable auto-renewal:
- 1. Go to Services → My Services
- 2. Click on the service you want to manage
- 3. Toggle "Auto Renew" on or off
- 4. Confirm your choice
Payment Security
SSL Encrypted
All transactions encrypted with 256-bit SSL
PCI Compliant
Fully PCI DSS compliant payment processing
3D Secure
Extra layer of card verification
Common Questions
Can I change my payment method?
Yes, you can add, remove, or change your payment method anytime in your client area under Billing → Payment Methods.
What happens if my payment fails?
We'll retry the payment 3 times over 7 days. You'll receive email notifications. If all attempts fail, your service may be suspended. Update your payment method or pay manually to avoid interruption.
Are there any payment fees?
No! We don't charge extra fees for any payment method. However, your card issuer or PayPal may charge currency conversion fees for international transactions.
Can I get a refund?
We offer a 7-day money-back guarantee for VPS and Dedicated servers. Cryptocurrency payments cannot be refunded due to blockchain limitations. See our refund policy for full details.
Is my payment information safe?
Absolutely. We never store your complete card details. All payment processing is handled by PCI-compliant third-party processors (Stripe, PayPal). We only store tokenized references for recurring billing.
Need Help with Payment?
Our billing team is available 24/7 to assist with payment issues
Contact Billing SupportWas this article helpful?
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